Privacy Policy

Introduction

This Privacy Policy describes how Embeddy.ai ("Embeddy", "we", "us", or "our") collects, uses, and shares personal information when you use our AI-powered widget creation platform. By using Embeddy's services, you agree to the collection and use of information in accordance with this policy.

Embeddy is committed to protecting your privacy and ensuring the security of your personal information. This policy applies to all users of our platform, including those who create, customize, embed, or interact with widgets built using our services.

Information We Collect

Information You Provide Directly

• Account Information: Email address, username, password, and profile details when you create an account
• Widget Data: Content, configurations, designs, and settings for widgets you create on our platform
• Payment Information: Billing details, subscription information, and transaction history (processed securely through third-party payment processors)
• Communications: Messages, feedback, and support requests you send to us
• Integration Data: API keys, authentication tokens, and configuration data for third-party services you connect to your widgets

Information Collected Automatically

• Usage Analytics: How you interact with our platform, features used, time spent, and performance metrics
• Device Information: IP address, browser type, operating system, device identifiers, and screen resolution
• Widget Performance: Loading times, interaction rates, error logs, and user engagement metrics for embedded widgets
• Location Data: General geographic location based on IP address (country/region level)

Widget Interaction Data

When end-users interact with widgets you've created and embedded on websites or applications, we may collect interaction data to improve widget performance and provide analytics to widget creators. This includes click events, form submissions, conversation logs, and usage patterns.

How We Use Your Information

• Platform Operation: Providing, maintaining, and improving our widget creation and hosting services
• Widget Functionality: Enabling your widgets to function properly across different websites and platforms
• Analytics & Insights: Generating performance reports and analytics for your widgets
• Account Management: Managing your subscription, processing payments, and providing customer support
• AI Enhancement: Training and improving our AI models to better understand widget creation requests and optimize performance
• Security & Compliance: Detecting fraud, preventing abuse, and ensuring platform security
• Communication: Sending important updates, security alerts, and promotional materials (with your consent)
• Legal Compliance: Complying with applicable laws, regulations, and legal processes

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: